@RustyShackleford wrote:
I'm having the same problem (TT on a Macbook AIr running High Sierra) except it's with Deluxe. Pretty lame. Maybe it's a plot to make sure we have to e-file our state taxes and pay the fee.
Is it an actual crash or just a spinning beachball?
I have seen several "beach ball" reports but have not been successful to reproduce it. In other users cases,it has always "come clear" on it's own. Sometimes after restarting into the "safe mode" holding she shift key down it will print.
https://support.apple.com/en-us/HT201262
I am guessing that it might be some other Mac process that is running and hogging a resource that TurboTax needs to convert the state to pdf format since it always seems to happen before the print dialog box appears.
It could also be a memory hog (you can check memory usage with Utilities -> Activity Monitor and select memory.)
It is hard to fix an issue that cannot be reproduced - and I have sure tried.
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
