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Sorry, I'm a little confused and I don't want to make a mistake.  If the reason we can't e-file our LLC taxes in California is because of the State of California, not Turbo Tax, then why does the state of California have this page on their tax information site: https://www.ftb.ca.gov/tax-pros/efile/efile-for-business.html

 

Seems like we are supposed to e-file, but TurboTax says we can't.  Just a few questions:

1. Does this say we are required to file electronically?
2. If we can't file because of a state of California issue, why does the last bit of text shown here from their site say it's mandatory?
3. If we can't e-file in California, why does California provide an e-file Return Authorization for LLC's using this file 2019-8453-llc, California e-file Return Authorization for Limited Liability Companies (FTB 8453-LLC)

 

Excerpt from the California tax site:  

Accepted forms

Forms you can e-file for business:

Mandatory e-file Requirement

California law requires business entities that prepare an original or amended return using tax preparation software to electronically file (e-file) their return to us.