I never resolved the problem. I called Turbo Tax help desk and spoke to people twice who were unable to figure it out. The 1st one opened an investigation. Within an hour Turbo Tax closed the investigation saying there was nothing wrong with the program. That's when I called back the 2nd time. All in all it was a big waste of time. I believe Turbo Tax is in denial. I plan to just paper file unless I hear from Turbo Tax soon. I have used Turbo Tax for many years and until now have been happy. Right now I am very disappointed in their customer support and product.
