- Go To: turbotax.intuit.com
- Scroll down to "Help and Support" and click on "Contact Us"
- Pick your product; e.g.: "CD/Download Windows" and Edition e.g.: "Premier"
- Type in what you need help with
- Press the "Continue" button
- At next screen enter your personal information
- Click on "Get the phone number"
A phone number to call an agent and a support ID will be provided
Note that if you agree, the person at that phone number can see your screen - which I found VERY helpful. Let them know if you are on a computer or phone screen. At first my agent could not understand why he could not see my screen, then realized I was working on computer NOT my phone... sent a code to accept and we could work together better.
