You can prepare the form 982 in the desktop version of TurboTax, but not while using the online version of the program. If you paid for your online TurboTax product, we may be able to send you a free download program if you contact us and request that.
The form 982 in TurboTax has a cancelled debt worksheet you can access via a "QuickZoom" option on the top of the form. In the worksheet, there are various sections you can complete depending on why you are claiming exemption from taxation on the cancelled debt. The worksheet is somewhat user friendly, but it is not presented in a question and answer format.
To access the form 982, you have to use the "Forms" option and search for the form 982 by name.
Unfortunately, most support agents are not trained on how to complete the form, so if you call for support it may not be available for you. I happen to know about the form because I was trained on it several years ago, but that training has not been provided for several years now.
You can prepare your amended return and enter your form 1099-C and have the form 982 attached to it in the desktop version of TurboTax, but you will have to mail the return in, as you cannot e-file an amended return.
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