I bought TurboTax Business and I have a question regarding to your software. Intuit is the company that made the software. Why can't Intuit answer my questions?
I entered a number into the Book Income (Loss) field, your software said "not in balance". You got to tell me which number will get me in balance. You may give me an equation and let me to do the calculation. You may tell me what is the difference between the two numbers. You have many ways to guide your customer to find out the correct number to enter that will result in "in balance". You do not want your customer to try from 1, 2, 3, 4, 5, all the way to 200,000. Why don't you do it? It is such an easy thing to do.
Do NOT find out a problem and leave your customer in dark. Do something to help your customer. Isn't this what your software is supposed to do?
