I am on a PC. The previous suggestion was to make sure you don’t have other intuit accounts. I don’t. I am also well aware of how to search for files. There are no .tax2019 files on my computer.
I know what happened. The file was there after the first and second time I started TT. I even took screenshots of particular areas that I sent to my accountant. When I opened Turbotax the third time, it wanted to “update” and I let it. That deleted the file without a trace.
I know this, because it just did it again. Luckily I was wary enough to save a backup. But most won’t. Think about the concept of having to back up your files every time you close them. Its pretty ridiculous.
Your software has a serious flaw.
