If your 2018 AGI was correctly input into your 2019 return and you are getting rejected, you will unfortunately have to file a paper return,
To double check your 2018 AGI is correct follow these steps while in TurboTax:
- Select File from the left hand side of your screen,
- Complete Step 1 and 2 if you haven’t already done so, then go to Step 3.
- When getting to the Let’s get ready to e-file screen after selecting Step 3, select I want to e-file before you continue.
- Follow the online instructions. When prompted, put in your exact 2018 AGI.
- Continue through the screens until you’ve re-transmitted your return.
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