See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

My stimulus  check didnt come on my turbo.tax card why haven't it been deposit 

You can check the status of your payment through the IRS Get my Payment site.

I have seen a lot of people with the turbo tax card get locked out of where’s my payment. This falls on TurboTax. Everyone wants answers and have not received anything.

Thank you for a response  so what is turbo tax going to do about it do we switch to another card. I heard if you have a tube  tax card it thru a third part and they not putting it in there.

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@joesssn92 wrote:

I have seen a lot of people with the turbo tax card get locked out of where’s my payment. This falls on TurboTax. Everyone wants answers and have not received anything.

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I have seen a lot of people with a Turbo Visa card getting their stimulus payments.