Kevindiaz173
Returning Member

Stuck in Free File but I can't start over and it registered tax return

I'm stuck in a loop with my TT. It's telling me that I'm not qualified for Free File, but i'm unable to start over. It just gives me a popup saying 

"You cannot clear your return.

Once you register your tax return, or pay any TurboTax fees, we can no longer clear and start over"

 

I've also checked and my account has an order number in the order summary.