For assistance with this, you can call TurboTax and speak with an agent.TurboTax customer service/support does not have a single phone number but has many different phone numbers based on the type of platform used.  So that we can direct your call to the best person/department to help you:

1. Click on this link: Contact Us
2. Select your TurboTax platform.  
3. Ask your question / state your problem.  Do NOT use the word "refund' or you will get a phone number for tax refunds.
4. Click Submit.
5. On the next screen, choose the Call option and follow the instructions.  You will be given the approximate wait time.  

You'll get a toll-free number to a TurboTax expert who is specially trained to handle your particular issue.

"Irene2805 Employee Tax Expert"

I am using Home & Business + state 2019. I downloaded from Amazon on 11/12/2019. I am running Windows 10. I have been asked many times to activate the program which I have done. Now I am getting error code 603 and can't get in. I have the program installed on an older PC and a new one which I installed recently. Neither is letting me access Turbo tax. Please help.

@jjdarke77 Please see the following TurboTax FAQ for a resolution to getting your program to open: TurboTax 2019 requests license activation at every launch

If this doesn't resolve the issue, please reach out to our live customer service representatives for immediate assistance: What is the TurboTax phone number?