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Get your taxes done using TurboTax
I also received this code -- - IND-031-04 - The primary taxpayer's AGI or Self-select PIN from last year does not match IRS records.
I confirmed the correct AGI for 2018 was used (I got the tax transcript from the IRS website). Resubmitted -- same error. My spouse also (like another person I saw asking about this error) died in 2019. The error refers to the primary taxpayer. My spouse was listed first. I indicated the death, and at filing TurboTax just has me signing.
The PIN was auto-populated by TurboTax for me. I don't have a record from last year to confirm it was correctly brought forward (filed last year with Turbotax).
So I am not sure what to do next -- is the error because the IRS is expecting an AGI or PIN for my dead spouse? Is the error something else? I would just mail it, by NYS require I efile. I can't efile for the state (within TurboTax) until I efile the Federal.
Any help will be appreciated? Thank you.