Well, for me it was because TurboTax sucks.
I downloaded my stock info. Fortuntely, I knew what the right overall totals were. (Because I keep track and because I downloaded the brokerage forms to verify.)
Turbo tax had them wrong. I tried several times. Each time the same mistake. A few days later, they said that download was not going to be working for a couple of days. At the end of that period, it was downloaded correctly.
So, this means 2 things
1) It was their fault.
2) The KNEW it was their fault. They KNEW users (including me) had downloaded the information and had incorrect forms. Yet they did not warm me of the problem that they KNEW occurred.
