JakailaLO
Intuit Alumni

Get your taxes done using TurboTax

Yes, please contact customer support using this link:https://support.turbotax.intuit.com/contact/

 

 You will advise the representative on the phone that it is a known issue and that the solution is to push them first a federal soft, then state.  This solution works assuming you have already paid the fee to file. After a new download is pushed, it works like magic. 

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