Marconi313
Returning Member

Can I recover a 2019 return I started to input?

HI,

I started my 2019 return inputting my information, but my computer needed to restart. Upon restarting and clicking on the TurboTax icon it appeared as though (saw a spinning circle said recovering) it was going to recover my work but it did not. Is there a way to retrieve all the work I input? Wouldn't Turbo Tax auto save? I really don't want to have to start over after 6 hours of work into it.

 

I am using the PC disc on my lap top, Windows 7.

 

I searched under turbo tax and couldn't find any 2019 file. I hope there is a place this is saved. I did not do any manual saves. Till this point I was never prompted to save.

 

Would really appreciate the feedback. Thanks