Get your taxes done using TurboTax

I have used Turbo Tax for many years, but with this problelm (to which I can't find an answer) this may be my last year.  I've always thought it is the easiest, most user friendly...but I will be looking for a different tax program.  Noone seeems to know how to 'update' the program.  I am at my wits end. 

 

Clearly there is a software issue happening yet no fix is posted.  PLEASE ADVISE.