@dsmith4914 wrote:
This has been a problem with Turbotax since at least 2015 going by the community messages. I did as they suggested and got my transcript from the IRS and everything matches. There seems to be no way around it. This is just some problem that Turbotax has not seen fit to address. I have to mail mine in.
It is not a TurboTax problem. TurboTax does NOTHING with the AGI other than to forward the AGI that you provide to the IRS. All AGI rejects come from the IRS, not from TurboTax this TurboTax FAQ on how to find your AGI
https://ttlc.intuit.com/replies/3301618
If you filed late last year there is a good chance that the 2018 AGI never was entered into the e-file database. Try using 0 (zero) for the AGI.
If you filed an amended return use the AGI on the first filed tax return.
If it continues to reject then the AGI in the IRS database might be in error. Mail filing is the only option.
rboTax.
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
