You can use TurboTax, but you will not be able to e-file. Enter a fake social security number for the kids so you can get through the program but DO NOT USE those numbers to file.
Print the return and "White-out" the fake social security numbers you entered for the kids.
My advice is to make an appointment with an IRS Assistance Center.
Bring the needed Identification and W-7, they can go from there and get the ITIN's for the kids.
W-7
IRS Assistance Center
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