Quick update on this issue. I saw a post with identical issues. The response directed the user to the following page to download a manual update to resolve the issue: https://ttlc.intuit.com/community/updating/help/manually-update-turbotax-for-windows-software-basic-...
I walked through this step, downloaded the patch file for a manual update, and upon attempting to install the patch, the TurboTax 2019 Setup screen indicates "TurboTax 2019 is not installed. Please insteall TurboTax 2019 first and then re-run this update."
This is really strange, as I've been managing all my taxes for the past several weeks through TurboTax. The software is installed on my computer; I save my TurboTax file on an external hard drive in order to keep it off my computer directly; I was thinking that this could be part of the trouble TurboTax is having with this error... but TurboTax itself IS installed on my computer.
Are there any TurboTax experts out there? This is extremely frustrating, and I've never had this much of an issue with TurboTax in my many years using the platform. It's enough to make me want to switch...
