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Get your taxes done using TurboTax
Thanks. But that was my exact feedback - there's no way to get the receipt and no way to contact TurboTax. I don't want to talk on the phone. The fact that there isn't a receipt for a company where you would input the details from receipts... This is basic stuff and no way to actually connect with customer service. I don't want to talk to a tax expert because this isn't a tax issue.
For the record, I did just talk to someone on the phone and she confirmed that there was no way to actually get a receipt/invoice (with the totals).
And the overcharge was a combination of the sales tax not showing anywhere and a $40 processing fee that is new and not agreed to before submitting the order.
ā€ˇFebruary 22, 2020
1:34 PM