MikeT1000 thank you for replying! I tried the manual email link, checking the Windows updates, checking the antivirus update. Did all this while on the phone with the very helpful, patient TT support person. NONE of it helped. Both of us were frustrated. She sent me link to fill out form to wait fur update/patch/fix for problem. I am in IL and although there are patches for MA and (i think) NY, there is nothing for IL. Internet searches found 100s of complaints about TT/IL problem, but none of the suggested attempts to fix worked.
I'm really at a loss what to do here. I can mail in the form, but anyone from IL knows how well our state government work (read TOTAL sarcasm here!). Regrettably, I feel like mailing in a paper copy & waiting for my (substantial) refund will be faster than this. I already had to wait weeks for the IL state form to be ready for download- and now it doesn't work.
