It's Friday 02/21 and the endless loop for state downloading is still ongoing... now I'm waiting for a call back from customer support-estimated time is 20 minutes (5:36pm as of now)
----
@dwiz09 - I received a call back in less than 15 minutes...and got a resolution!
Actually, I was on line with a tax representative vs. someone from Product support which initially was disheartening, but... she stayed on the line and found a resolution buried in other similar threads. There is a TTStateCleanup.ZIP to download. You use the unzipped "app" to remove whatever states previously downloaded (I noticed that I had my state downloaded three times-ugh). when I restarted TurboTax Premier, I was good to go. I appreciated (Sherry's) diligence. she stayed with me the entire steps for the resolution.
