Please don't waste your good name making excuses for TurboTax's failings.
Based on the support notes I read in the community, there were several STATE products that updates did not fix. The only solution was to uninstall and reinstall...and no, it was not an installation problem.
It was a software update problem prior to 2/20/2020...of course, and hopefully, for all others still working on filing...it is probably now fixed.
I have been using TurboTax for over 20 years, filing the same type of return, and have NEVER experienced the problems encountered this year. I have the same Windows build. If you have 'simple' returns...might be ok for you.
