Thank you. I did contact the phone support, and someone called me back about an hour later. She was very courteous, and checked my return to see if TurboTax had automatically upgraded me from Deluxe to Premier because of my tax situation. However, my return was basic, so that was not it. I don't remember making any selection to upgrade the package. It's possible, but I just don't remember, and never intended to get the updraded package. The rep sent me an email about an hour later that stated they would not be able to refund the difference.
What really upsets me is I had no idea I was on the "Premier" package, and I had no idea that I was going to be charged $70 (instead of $40), and when I entered my credit card information, TurboTax processed it immediately. There was no page indicating what my total would be, and then approve the processing. Every other payment website provides a total (to include sales tax) and asks you to verify the amount before the card is charged.
