Anonymous
Not applicable

Get your taxes done using TurboTax

Yes, I did. I created a specific app password for TurboTax. At first I tried logging in with my normal password and received this error: "Betterment: Unsuccessful sign on request. Please ensure your credentials are correct and try again. If you have two-factor authentication enables, please use an App Password generated on the Settings > Security page in your Betterment account."

 

So I went and created an app password. Then I get this error when entering it successfully in TurboTax: "This import was unsuccessful. There isn't any tax-related info to import right now. No problem - we'll help you enter the information and continue with your return."

 

No problem is an understatement. Please help TurboTax! Not the only ones running into this issue. Several on Reddit and other sources also replying about this issue.