We are ready to e-file, and when we get to the point of paying the $19.95 fee, we can't get past it. We have tried both options:
-- Credit card, with several different credit cards. All are good. When Amex is rejected and we call to check with them to see why, they say there has been no approval request rejected, try again
-- Deduct from refund - but then it says that option is not available at the moment, try a credit card.
This is happening on Feb 20, 2020.
