I finally gave up trying to get help from Turbotax, they give no option to speak to someone who is in IT. Want to know how I solved my problem? I had to go to my State's website (CA) and file myself! I had to do my state taxes all over again, but finally filed myself using the info from my federal taxes. The WORST part is that once you file and pay for the service, you CANT get a refund for preparing State taxes. RIDICULOUS!!!!!
