tr_4
Level 2

turbotax cd did not save my password correctly

I know turbotax didn't save my password correctly. I have used this same password since the mid 2000's. I open my past accounts with this same password and never a problem. Yesterday I saved a TT file and today I can't open with this password. So I go to use forgot password and it suppose to ask me the question but the pop up has no question to be answered. There's nothing there. So I know theres something wrong with the program.

How can I continue with this file?