There may be a form in your state return that is not available yet or cannot be e-filed. Please see this TurboTax Help Article to make sure all your state forms are available and/or can be e-filed.
You may need to delete your temporary internet files (cache & cookies) to resolve this issue. The steps to delete your temporary internet files depends on which internet browser you are using. Below is a list of common internet browsers, please click on the one you are using for instructions:
If you are still unable to e-file your state return, you can print and mail it by clicking on Tax Tools from the menu on the left-hand side of the screen and then Print Center. Please see the instruction page that prints out for the correct address to mail your return.
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