@ rickglendathomas wrote:
I had to file 4 states. But my home state of ND was also charged 39.95. Should it have been that much? I am not e-filing any of the states.
We don't know what product you used. Some desktop editions (CD/download) include a state program and some do not. And for those that do include a state program download, each additional different state program is an additional 39.99 for that state's software.
Desktop Deluxe, for instance, comes in 2 versions--Federal-only or a combo version of Federal & State (1 state program). If you had the combo version of Deluxe and prepare 4 different states, then you would have had to purchase 3 additional state programs. The "included" state is whichever one you downloaded first. It doesn't go by whether or not it is the "resident state" or not. Only the order in which they were downloaded.
Or did you have the Federal-only version of Deluxe version that doesn't have a state program included?
Basic Edition also does not come with any state program.
If you were charged for too many state programs (i.e., if you were charged for 4 software downloads of different states, when your product already was supposed to have one state program included), here's how to phone TurboTax Support during business hours. Where the form asks what product you are using, be sure in the dropdown menu to indicate "CD/download" and the proper operating system, then indicate which Edition.
Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week
https://support.turbotax.intuit.com/contact
