KurtL1
Expert Alumni

Get your taxes done using TurboTax

There could be some residual information within your computer, if you clear your cache & cookies the problem should go away. 

 

To access the clearing process, you should hold down the keys CONTROL, SHIFT, and DELETE at the same time.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"