This isn't acceptable TT. I'm getting the run-around by your specialists that it's now my responsibility to contact the IRS and recall my tax return or figure out next steps, based on your application error? On-top of that this wouldn't even be covered by your extra package MAX benefits for you to fix the issue you caused.
This is such a huge mishap!
I hope you have taken down form 8936 and stopped others from encountering this issue. I see that issue page has 2000 views already, so if it's still live, you will have a lot of unhappy customers.
