Get your taxes done using TurboTax

TurboTax Deluxe says "A live TurboTax specialist can help you one on one, and even draw on your screen to help you get your taxes done. (Ayuda disponible en Español.)" on this page, which is an advertisement for Deluxe: https://turbotax.intuit.com/personal-taxes/online/deluxe.jsp

 

I want to know how to contact this live TurboTax specialist.

 

Or is this advertisement inaccurate?