Anonymous
Not applicable

Get your taxes done using TurboTax

Let's focus on Catalina:

I am the account administrator.

According to Apple, when an app is blocked it will be listed under "Security & Privacy/general".  Turbotax does not appear there. 

When I attempt to open, from the Applications folder. a notification temporarily flashes "please wait while xxxx check up to date" (I cannot confirm the complete message because it disappears in milliseconds).  After that, the icon stops bouncing and it is not opened.

Intuit has written TT Premier to run on Mac, therefore it should follow Mac rules.  If it is a matter of notorizing or authenticating the program, surely Intuit would do that.  I fear this is not the source of our problem.

 I got as far once, I don't know how, to filing my Federal, but it was rejected because TT apparently incorrectly reported my 2018 AGI when it copied that return's information. Can't check now because I cannot open TT.  Yes I have completely uninstalled all the files and reloaded from my TT account. It will not open.

 

I beg for further assistance.