I signed up for Advantage after doing my taxes last year. I received an order confirmation in November of 2019. The email does not contain an order number and the CD never arrived. I have contacted Customer support several times and they cannot seem to find my order number or my license number. When I try to get a refund the site states that the time limit to get a refund has past. I have spent more than 8 hours on the phone and online trying to resolve this issue, but it is like a revolving door. I suspect there are many people stuck in this mess because they do not supply the order number in the email, but you need it to resolve the issue.
