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@ Stephanie59 

The IP PIN entry is not in the FILE section.  It is in a completely different section of the TurboTax interview. If your efiled return is rejected, here are 3 ways to get to the right place to enter the IP PIN.  You only need to use one method.   You can choose which method works for you the best.

 

  • With your return open, click in the top right corner on SEARCH.
  • Enter the term IP PIN without quotes, ignore the dropdown menu, and instead click the blue magnifying glass on that same line.
  • Then click on Jump to IP PIN.

Or here's a second way:

  • With your return open, click in the left menu column on TAX TOOLS, then choose TOOLS.
  • In the Tools window choose TOPIC SEARCH.
  • Enter the term IP PIN without quotes.
  • In the selection list highlight IP PIN and click GO.

Or here's a third navigation method:

  • With your return open, in the left menu column, click Federal.
  • Then at the top of the screen choose  Other Tax Situations
  • After that, if necessary, click on "See all uncommon tax situations" to see all the topics in that section.
  • In the "Uncommon tax situations" list, scroll down to Other Return Info, and expand to see the subtopics, one of which is Identity Protection PIN.