You may have received a lower refund than expected because your refund was applied to a past due debt. Some examples of past due debt include federal or state income taxes, state unemployment compensation debts, child support, or federal nontax debt such as student loans. Generally you will receive a notice explaining why your refund was reduced. You may want to contact your state department of revenue to determine what happened to your refund.
Please see this TurboTax Article to get contact information for your state.
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