I have TurboTax Premier 2019 -- installed fine. When I tried to start it, it opened the "activation window" and its a white square with "TurboTax Premier - Activation" in the top left corner. The rest of the window is white.
What I've done"
1) turned computer on / off
2) uninstalled /reinstalled turbotax
3) turned off firewall / antivirus
4) Checked internet -- very high speed, and no issues with VPN, or accessing network.
Nothing has worked. I called support and they said that I should be connected via ethernet for this to work. Also to disable firewall. (already done this). They said nothing else can be done and to get a refund and try the online version which costs more. There was no one other than the tier-1 support person I could talk to.
Any other solutions?
