Cannot Transfer Return - asking for software update

TurboTax2019 will not allow for me to transfer my return.  Says I need to update the software, I follow the instructions, click Online, software responds back that I have the latest software.  Click Transfer my Return and right back into the loop of saying I need to update my software but TurboTax telling my I'm up to date.  How do I get the software to allow me to Transfer My Return and not get blocked with software update request (when the same software says I'm up to date).