I've been experiencing that problem too. I'll see if contacting a warm body will help next week, following the holiday. good luck.
I'd like o know what process TurboTax uses to determine that the information is incomplete.
Wednesday 2/16:
The import process seems to work now. I talked with support for quite a while yesterday, but import wasn't working when we finished. So no changes over here, but I'm a happy camper today.
thanks.
