You are able to begin your tax return using TurboTax Free Edition, but if you do not qualify for it, you will be prompted to upgrade.
Please see the following link for tax situations covered in TurboTax Free Edition.
https://ttlc.intuit.com/community/choosing-a-product/help/is-turbotax-free-edition-right-for-me/00/2...
To see what you are being charged for please follow the instructions in the following FAQ.
https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/0...
Please use the following link to contact Customer Support if you need further assistance as we are not able to assist with billing issues over AnswerXchange.
https://support.turbotax.intuit.com/contact/
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