Totally delete the 1099-R, then re-enter. If there is no dollar amount in box 12 the leave all boxes 12-14 BLANK - do not enter anything. There should never be any enter in box 13 or 14 if box 12 has no tax withheld.
That should fix it.
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
