Get your taxes done using TurboTax

Where do I input the answer xchange code you sent me?  I have used turbo tax for many years and I don't think I have ever experience such a worthless help center.

 

My original question, which I still don't have an answer to is the following.

 

I contacted Illinois 529 Bright Directions about transfering the money I put aside for my grandson to a special needs trust as my grandson is low functioning and will not benefit from a college education.  They assured me there would be no penalty when doing taxes but  all you tool seems to handle is a transfer to an ABLE account.  I need an answer and don't send me an email/text without a link.  Linda long term user