Do not use Internet Explorer as it is causing some trouble.The routing and bank account numbers have to meet certain standards. If the account number is not being accepted, please re-check your bank account number for routing purposes. Sometimes a bank will use a briefer set internally.
For example: at my credit union, I only use 4 digits but for deposit purposes, it is a much longer number.
If it is still failing to accept, it could be a stuck something. You may need to clear cookies and cache.Here is how:
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