I would try the solution I posted. It sounds"similar" to my issue. Both are State Tax related. I'm my case, I had the state installed, bit it would not allow me to e file because it said an update was avail first. I would click on on-line update, and it always said my s/w WAS up to date! I was pulling my hair out. I uninstalled and reinstalled the pgm several times and tried several fixes I read about to no avail. I feel your pain. This was pretty much my last try. It worked after 2 open and closes of the program, each time it downloaded a different state update. I used the "cleanup" tool in the instructions and when I reopened the TurboTax pgm, it immediately began downloading the State Return program and updates. Then it then stopped giving the error and allowed me to e file.
