Have you tried clearing your cache and deleting cookies? Try this as well and hopefully that will allow you to move past the issue.
To clear cache:
https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135
To delete cookies:
https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978
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