Get your taxes done using TurboTax

I was on the phone for 45 minutes with someone from the help desk. At the end of the call, she still could not solve the issue and I still haven't been able to file my taxes. I'm still getting the same error message "technical hiccup." I did get a "response email" just now. It thought I had a "billing error" problem.  Wow. What has happened to Turbo Tax?! I will not purchase this product again.