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Get your taxes done using TurboTax
None of this applies. I have already spoke to a Turbotax rep who offered no solution only "we cant help you or refund your money". I spoke to IRS agent and secured a copy of my 2018 return transcript. The AGI matches correctly. IRS believes it is a glitch in the Turbo website transmission. I PREPARED TAXES USING A DIFFERENT SOFTWARE AND IRS ACCEPTED WITHIN 12 HOURS USING THE SAME AGI. There is something wrong with the Turbo website preparation.
‎February 9, 2020
3:36 PM