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None of this applies.  I have already spoke to a Turbotax rep who offered no solution only "we cant help you or refund your money".  I spoke to IRS agent and secured a copy of my 2018 return transcript.  The AGI matches correctly.  IRS believes it is a glitch in the Turbo website transmission.  I PREPARED TAXES USING A DIFFERENT SOFTWARE AND IRS ACCEPTED WITHIN 12 HOURS USING THE SAME AGI.  There is something wrong with the Turbo website preparation.