Please refer to the instructions below to contact TurboTax customer support.
https://ttlc.intuit.com/replies/3300041
Submit your question/problem during business hours and
then use the option for Call. You can simply enter "download"
as your question.
There will be some personal information gathered so we can create a case for
you. A phone number will be provided, specific to your case, to speak
directly with a TurboTax agent.
You can also request support at the link below.
https://support.turbotax.intuit.com/contact/
Note: The Call option will not be available when TurboTax
Support is closed. In addition, the
Federal Free version does not include phone support unless you upgrade to
PLUS. You can still get assistance on
our live community at the link below.
https://ttlc.intuit.com/
