Fraudulent Billing

Not only is the advertising for TurboTax misleading. It NEVER said I would be charged for state filing. Suddenly my state filing is more than Federal. I called Customer Support and the lady said "too bad". 

 

I logged out went to another site. I came back to see what the final numbers were at Turbo Tax and suddenly, filing fees went from $70 to $80. I never changed a single thing when I logged back in. 

 

Why is Turbo Tax engaging fraudulent billing practices